Acceptance of Terms
About Your Account
You may create an account (a "Luna Account") to access certain parts of the Sites and/or to pay per order based on your selected payment option.
Luna Accounts are not targeted towards, nor intended for use by, anyone under the age of 18. Luna specifically requests that persons under the age of 18 not use the Sites or Service.
You agree to notify the Company immediately of any unauthorized access to or use of your user name or password or any other breach of security to your Luna Account. The Company may disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in its sole discretion for any or no reason.
If you use a credit or debit card to purchase through your Luna Account, prior to charging your credit or debit card, an authorization process will occur for the amount of your purchase transaction ("Transaction"). The authorization process will validate the credit or debit card number, status, available credit or funds and billing information to ensure that it matches what the bank or card company has on file. Your bank or Luna may attempt to contact you for additional information prior to authorizing the Transaction amount.
For credit cards, once an authorization is received, you may notice a decrease in your available credit line. Your bank may hold this dollar amount from your credit line or available balance for a period of time before your Transaction is fulfilled, as determined by the policy of your bank. For debit cards, your bank may pre-authorize a charge to your deposit or checking account and place a temporary hold on the funds before your Transaction is fulfilled. Regardless of whether you use a credit or debit card, your card will be charged only upon fulfillment of your Transaction. If your Transaction is cancelled, Luna will request an authorization reversal on your behalf. Reversal times may vary. We recommend contacting your bank or credit card company to learn about their authorization and authorization reversal policies.
Billing Errors, Corrections
If you have questions regarding your transaction history or any correction, or if you wish to dispute any transaction or correction, please contact Customer Service at (844) 586-2666 or email email@example.com. We have no obligation to review or correct any billing error unless you provide us notice within thirty (30) days of the date of the transaction in question. Upon the receipt of notice and sufficient details regarding a dispute or claim, we will review your claim. Any findings, whether or not an error has occurred, will be reported to you, and any error will be corrected, promptly after we finish our review.
Fraud Associated with Your Luna Account
We will limit use of any Luna Account if we reasonably believe that the use is unauthorized, fraudulent or otherwise unlawful, and we consider such action appropriate in our sole discretion. If Luna discovers any Luna Account was sourced or derived from fraud or other unlawful means, then in our sole discretion, we may cancel all impacted Luna Account(s) without notice to you.
Registration, Passwords and Liability for Unauthorized Transactions
When establishing a Luna Account, you agree that you will provide true, accurate, current and complete information about yourself ("Registration Data"), and promptly update the Registration Data if it changes. If you do not provide or update the Registration Data, or if we have reasonable grounds to suspect that you have not provided or updated such information, we shall have the right, in our sole and absolute discretion, to disable your Luna Account. If you believe your Luna Account has been disabled in error, please call at (844) 586-2666 or email firstname.lastname@example.org. You are responsible for the accuracy of all information that you provide to us, and maintaining the confidentiality and security of your Luna Account information, including you password and account ID. You should not disclose your Luna Account information to anyone. If your Luna Account information is lost or stolen, anyone who obtains possession of it may use your Luna Account. You agree to immediately notify Luna of any unauthorized use of your password or account or any other breach of security and ensure that you exit from your account each time you use the Service. You are responsible for all transactions on your Luna Account, including unauthorized transactions. Access and use of password protected and/or secure areas of the Service is restricted to users who have been given a valid password by Luna; unauthorized individuals attempting to access these areas of the Service may be subject to prosecution.
User Contributions and Prohibited Uses
Luna does not and will not review User Contributions before they are posted on the site, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
Further, you agree not to: (a) use the site in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the site; (b) use any device, software or routine that interferes with the proper working of the site; (c) introduce any viruses, trojan horses, worms, logic bombs, or other code or material that is malicious or technologically harmful; (d) attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the site, the server on which the site is stored, or any server, computer, or database connected to the site; (e) attack the site via a denial-of-service attack or a distributed denial-of-service attack; or (f) otherwise attempt to interfere with the proper working of the site.
Luna respects the intellectual property of others, and we ask our users to do the same. If notified of allegedly infringing content, LUNA may, in its sole discretion, investigate the allegation and/or edit, remove or request the removal of such content. Notwithstanding the foregoing, Luna does not ensure that any such content will be edited or removed. Luna may terminate the accounts of users who infringe the intellectual property rights of others.
Therefore, and in compliance with 17 U.S.C.A. § 512, if you believe that any such third party materials infringe your intellectual property rights, please contact us via regular mail at 701 Brazos St, Suite 1616, Austin, TX 78701.
Permission is granted to individual consumers to electronically copy and to print hard copy portions of the Site or the Service solely for personal use. If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal use, provided that you agree to be bound by our end user license agreement for such applications. If we provide social media features with certain content, you may take such actions as are enabled by such features. Any other use of materials on the Site or other Service, including reproduction for purposes other than those noted above, modification, distribution, or republication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Luna is strictly prohibited. You agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our Web pages or the content contained therein without prior written permission of an authorized officer of Luna.
"Luna Moons" and the Luna Moons logo are [registered trademarks] of Luna Moons, LLC. Luna's service marks/trademarks may not be used in connection with any product or service that is not provided or authorized by Luna, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Luna.
Links and Social Media Features
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage Luna's reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without Luna's express written consent.
The Services may provide certain social media features that enable you to: (a) link from your own or certain third-party websites to certain content on the Sites; (b) send e-mails or other communications with certain content, or links to certain content, on the Sites; (c) cause limited portions of content on the Sites to be displayed or appear to be displayed on your own or certain third-party websites. You may use these features solely as they are provided. You understand and agree that by activating such social media features, certain information may be shared between the site and the applicable social media site you have selected. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. Luna reserves the right to withdraw linking permission without notice and may disable all or any social media features and any links at any time without notice in our discretion.
DISCLAIMER OF WARRANTIES
LUNA PROVIDES THE SERVICE ON AN "AS IS" AND "AS AVAILABLE" BASIS. NEITHER LUNA NOR ANY PERSON ASSOCIATED WITH LUNA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE. LUNA, ITS AFFILIATES, AGENTS AND LICENSORS DISCLAIM ALL WARRANTIES AND CONDITIONS, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WITHOUT LIMITING THE FOREGOING, LUNA DOES NOT WARRANT THAT THE SERVICE WILL (1) BE UNINTERRUPTED; (2) BE FREE FROM INACCURACIES, ERRORS, VIRUSES OR OTHER HARMFUL COMPONENTS; (3) MEET YOUR REQUIREMENTS; OR (4) OPERATE IN THE CONFIGURATION OR WITH THE HARDWARE OR SOFTWARE YOU USE. YOUR USE OF THE SERVICE AND RELIANCE ON INFORMATION THEREIN IS SOLELY AT YOUR RISK.
EXCLUSION OF DAMAGES
LIMITATION ON LIABILITY
IN NO EVENT WILL LUNA, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, DIRECTORS, OR OWNERS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THE THIRD-PARTY WEBSITES LINKED TO OR FROM THE SERVICE ARE NOT CONTROLLED BY LUNA. ACCORDINGLY, LUNA MAKES NO WARRANTIES OR CONDITIONS REGARDING SUCH THIRD-PARTY WEBSITES AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR USE OF OR RELIANCE ON SUCH WEBSITES. YOUR USE OF THIRD-PARTY WEBSITES IS AT YOUR OWN RISK. THE INCLUSION ON THE SERVICE OF A LINK TO A THIRD-PARTY WEBSITE DOES NOT IMPLY AN ENDORSEMENT BY LUNA.
In its sole and absolute discretion, with or without notice to you, Luna may (1) suspend or terminate your use of the Service, or (2) terminate your Luna Account. You may terminate your Luna Account for any reason by emailing Luna at email@example.com. Luna shall not be liable to you or any third party for any claims or damages arising out of any termination or suspension of the Service.
Inquiries or Questions
If you have any questions regarding this Agreement or your Luna Account, please visit our website at https://www.lunamoons.com or call us at (844) 586-2666 or email firstname.lastname@example.org.